THEMA: why my creadit down to 12.75 and blance cash out down to 0.01 EUR?

Dear All,
i have a question, why my credit and cash out from 372.75 and 2.15 down to 17.75 and 0.01 EUR?
May be mistake or something wrong with me.

https://www.fanslave.com/faq/make-money/why-do-i-lose-my-earned-credits